Terms of use

The short version

These are the rules for using Racket. By making an account you agree to them, and to the privacy policy.

• You need to be 13 or older.
• Racket is free. We don't sell tickets, ticket links go to other sites.
• You're responsible for the shows and pages you post.
• Admins can remove posts that break these rules.

Your account

You need to be 13 or older to make an account. One account per person, with an email you can get to. Keep your password to yourself, and pick a username that isn't pretending to be someone else.

Shows and pages

• You need a verified email to make a page or post a show. Only make a page for a band or venue you're part of, or have their okay to run.
• Shows you post should be real, in or around Vancouver, and as right as you can make them. If a show changes or is off, edit it or cancel it.
• Only upload posters you have the right to share.
• Admins make pages for bands and venues that aren't on Racket yet, so the calendar's full. If one of them is yours, email (owner fills in, see O7).
• A verified badge means an admin checked, outside Racket, that a page really is that band or venue. Renaming a verified page takes the badge off.

Tags

When you post a show you name its venue and lineup. If those pages are run by someone else, they decide whether your show appears on their page: they can approve the tag, remove it (your show keeps the name as plain text), or trust your page so its next tags go straight on. Your show stays up either way.

Tickets and money

Racket doesn't sell tickets or handle money. Ticket links go to other sites (like GigPit, Eventbrite or the venue's own), and their terms apply there. Prices are whatever the person posting typed, so check with the venue.

Booking inquiries

There are no DMs on Racket. An artist page can send a venue a booking inquiry, which goes to the venue by email with your email to reply to. Keep it about booking, and don't spam.

Be decent

• No harassment, hate or threats.
• No spam, fake shows or fake accounts.
• Don't pretend to be a band, venue or person you're not.
• Don't post anything illegal, or anything you don't have the right to share.
• Only use a profile picture you're allowed to use, and nothing hateful, sexual or violent. Admins can remove it.
• Don't scrape Racket, mess with how it works, or fake visits or RSVPs.

What we can do

Admins can edit or remove shows, pages and posters, and close accounts, when they break these rules, are wrong, or put people at risk. They do it in the app where it lets them (pages nobody has claimed, and shows posted by no page or by an unclaimed page), and otherwise directly in the database. We can also change, pause or stop Racket. It's a free side project, so we'll try to give notice, but we can't promise it.

What you post

You own what you post. By posting it, you let Racket show it, resize and crop it (posters get a card size and a full size), and use it in link previews when someone shares a show, for as long as it's on Racket. Shows and posters stay with their page after you delete your account, as the privacy policy explains.

No guarantees

Show details come from the people who post them. Shows move, sell out and get cancelled, so check with the venue before you go. Racket comes as it is, with no promise that it'll always work or always be right. As far as the law allows, we aren't liable for losses from using it, including shows that change or don't happen.

Leaving

You can delete your account any time at Profile, then Delete my account. The privacy policy says what goes and what stays.

The law

These terms follow the laws of British Columbia and Canada.

Changes and questions

When these terms change, so does the date at the top. Questions go to (owner fills in, see O7).